Interoperability of Publisher and Adobe InDesign

July 20, 2009 at 6:41 am

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Symptom
Your MDM installation (MDS, MDLS, Publisher etc.) is of a specific operating system (i.e. Windows).
You wish to publish your publications within MDM Publisher to Adobe InDesign which is installed on a different operating system machine (i.e. Macintosh).
Other terms
OS, Print, Printing, Layout Server, dtp
Solution
The interoperability of Publisher and InDesign plug-in is supported.
To publish to a specific machine, you just need to make sure that the correct plug-in is installed (i.e., publishing to a Macintosh Adobe InDesign requires a Mac Adobe InDesign Plug-In installed).
Make sure that the Adobe InDesign version matches one of MDM’s supported plug-in versions.
For more information see the Installation Guide.

can not save the root element in the map

July 15, 2009 at 2:06 am

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Symptom
The import server fails and the following error, or similar, is written in the log file under the distribution folder:
Error: The import map is not complete:1. Missing the XML Root Element.2. There are multiple root elements defined in the xml schema.Solution: Please select the proper root element via the IM GUI then save the map.
Other terms
mdis import server automatic
Solution
Connect to the source as you did previously and open the map. Once the
map has been opened save the map again and then rerun the import server.

Performance using LDAP

July 15, 2009 at 1:37 am

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Symptom
You are using MDM with LDAP and you are experiencing long response times when determining users out of LDAP.
For example the response time is long, when launching an MDM Data Manager Workflow or starting an import that triggers such a workflow.
Other terms
LDAP, MDM Server, Active Directory, AD, Workflow, Import,
Reason and Prerequisites
The user directory is Microsocft Active Directrory.
Your MDM Workflow is retrieving users from LDAP. Users are either directly assigned in the Workflow or are determined and retrieved according to their roles.
In common cases the LDAP server manages tens of thousands of users. In the MDM Workflow only few users are being retrieved from the LDAP. In case users are being retrieved via roles, there are only few users in LDAP which are assigned [...]