MDM 71: Information required for web services issues
[aden services] [Create] [customer] [Data] [hov services] [Management] [Master] [MDM55] [media services] [message] [OSS] [sql services] [Support] [webservice]
Symptom
There is information missing required for processing your MDM message
Other terms
Other terms
OSS, Master data management, MDM55, customer message, Create, Support,
webservice
Solution
To enable SAP Support to process your MDM message effectively the
following information is required:
1. The general information according to the note #915930.
2. The MDM_JAVA_API version (7.1 SP X Patch Y / digits version (7.1.xx.yy).
3. The MDM_WEB_SERVICES version (7.1 SP X Patch Y and SC counter)
4. The MDM_WEB_SERVICES_RUNTIME version (7.1 SP X Patch Y and SC counter)
5. The web service request and response.
6. An Archive repository that includes only the data needed for reproducing the issue
7. NetWeaver Java AS version (7.0 SP X)
8. Trace File or part of the trace which contains the MDM webservices exception stack trace.